Privacy Policy

Introduction

Patchwork Flooring ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and protect your personal information when you visit our website http://patchworkflooring.co.uk (the "Site").

Information We Collect

We may collect and process the following data about you:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide by filling in forms on our Site.

  • Technical Information: This includes your IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our Site, products, and services.

How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To provide you with information, products, and services that you request from us.

  • To Improve Our Site: To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.

  • To Communicate: To send you information about your account, service updates, and promotional materials if you have opted to receive them.

  • For Security: To ensure that content from our Site is presented in the most effective manner for you and your device and to keep our Site safe and secure.

Disclosure of Your Information

We may share your personal information with:

  • Service Providers: Third parties who provide services to us, such as hosting, IT support, and analytics.

  • Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You can also object to the processing of your personal information in certain circumstances. To exercise these rights, please contact us at sales@patchworkflooring.co.uk.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: sales@patchworkflooring.co.uk Address: Penn House, Bradley Road, Stourbridge, DY8 1BX

Cookie Policy

Introduction

Our Site uses cookies to distinguish you from other users of our Site. This helps us provide you with a good experience when you browse our Site and also allows us to improve our Site.

What are Cookies?

Cookies are small files that are placed on your computer, smartphone, or other devices when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.

Types of Cookies We Use

  • Essential Cookies: These are necessary for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our Site.

  • Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our Site when they are using it. This helps us improve the way our Site works.

  • Functionality Cookies: These are used to recognize you when you return to our Site. This enables us to personalize our content for you and remember your preferences.

  • Targeting Cookies: These cookies record your visit to our Site, the pages you have visited, and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests.

Managing Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Site.

Changes to Our Cookie Policy

We may update our Cookie Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Cookie Policy.

Contact Us

If you have any questions about this Cookie Policy, please contact us at: Email: sales@patchworkflooring.co.uk Address: Penn House, Bradley Road, Stourbridge, DY8 1BX